No mystery to it. Here is exactly what happens from the moment you call to the moment we hand the job back.
Someone measures the frame in place, photographs the brackets and wall attachment, and confirms whether the frame can come down or has to be covered in place.
Sign permits, landlord design approval, and sidewalk closure permits get pulled before fabrication. Copy and color changes are what trigger review, and lead times run days to weeks.
Panels are cut from pattern, sewn or heat-welded, and graphics applied. Expect two to four weeks from approved art, longer if the fabric color is not a stocked item.
Old cover comes off, welds and brackets get inspected, and rusted steel is treated or replaced. Any frame refinishing happens here while the tube is bare.
New cover is stretched over the frame and laced or screwed off. Fabric should be drum-tight with no pooling spots, since standing water is what kills seams first.
Confirm drainage, check lettering alignment from across the street, and get the fabric warranty document and the manufacturer cleaning instructions in writing.
None of this is required — it just makes the visit quicker.